Have your AI systems operated, with commitments instead of intentions
For us, operations means: we monitor the systems, keep the models current, control the costs, track the applicable regulation and name a contact with a contractually committed response time. You keep the rights, data and models throughout, and you can leave at any time.
The pilot is not the problem
The data goes stale
What was accurate in the pilot is no longer accurate three months later. Without maintenance, answer quality drops without anyone noticing.
The costs run away
Usage grows, billing grows with it. Without monitoring, this only shows up at the annual invoice.
Nobody owns it
IT sees a business topic, the business unit sees an IT topic. The system runs, until the first time it does not.
Service tiers
| Service | Basic | Extended | Critical |
|---|---|---|---|
| Response time | P1 (4h) | P2 (2h) | P3 (30m) |
| Service hours | business hours | extended (07:00–20:00) | 24/7 by agreement |
| Monitoring | availability | plus answer quality | plus cost trend per use case |
| Model maintenance | twice a year | quarterly | ongoing, with monthly report |
| Regulation | notice of deadlines | classification of your case | classification & implementation proposal |
| Named contact | team | named lead | named lead, with deputy |
Rights, data, models, access
Operations changes nothing about ownership. We get the access we need for the agreed service, logged and limited.
A base fee plus consumption
A base fee per service tier, plus the actual infrastructure costs, disclosed openly and without a markup.
View pricing →Exit, documented
Export, format, period and contract clause are published openly on a dedicated page. No competitor we reviewed does this.
View the exit page →